Boomer Benefits
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Boomer Benefits Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Boomer Benefits has 3.4 star rating based on 19 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good for sales and marketing, Always prompt, How reliable the customer service reps are for me.
Cons: Abrupt, Bad for customer service and clients who want service, Be careful of these people.Recent recommendations regarding this business are as follows: "Use Boomer Benefits. You won’t regret it!", "I would choose another broker.", "Boomer is a good service", "Do not sign up for any dental plans using Aetna or Careington", "Do Not Buy ANY Medicare Advantage Plan".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Boomer Benefits has 3.4 star rating based on 19 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good for sales and marketing, Always prompt, How reliable the customer service reps are for me.
Cons: Abrupt, Bad for customer service and clients who want service, Be careful of these people.Recent recommendations regarding this business are as follows: "Use Boomer Benefits. You won’t regret it!", "I would choose another broker.", "Boomer is a good service", "Do not sign up for any dental plans using Aetna or Careington", "Do Not Buy ANY Medicare Advantage Plan".
Most users want Boomer Benefits to offer a solution to their issues.
Review authors value the most Website and Location. The price level of this organization is medium according to consumer reviews.
Top Boomer Benefits Reviews
"Easy to use, great CSR’s, reliable service!"
This is our second year with Boomer Benefits and suffice it to say we wouldnt have come back if we werent happy with the service and the people. Of course, we...
"Poor dental plan"
Signed up for an Aetna dental plan (not insurance) that was suggested by the boomer benefits agent. This plan was actually run by Careington benefit solutions....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Easy to use, great CSR’s, reliable service!
I had no issues that needed resolving. My wife and I are completely happy with Boomer Benefits.
We don’t have any dramatic stories to add. We had no specific medical issues to deal with in 2023 and our coverage(s) stayed the same with no alterations.
- Haley williams
- Nicest group of people
- Our csr
Preferred solution: I don’t have any issues that need resolution.
User's recommendation: Use Boomer Benefits. You won’t regret it!
Bloomington, Illinois
Change in Medicare Part D plan
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Want to get a cheaper G plan
- Good for sales and marketing
Preferred solution: Price reduction
User's recommendation: Boomer is a good service
Olathe, Kansas
Bad Customer Service
User's recommendation: I would choose another broker.
Resolved: Checking to see if something is covered under part B or my supplement and how to find out.
Company fixed the issue and I have been provided with apology. There was no real issue
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor dental plan
Signed up for an Aetna dental plan (not insurance) that was suggested by the boomer benefits agent. This plan was actually run by Careington benefit solutions.
It's $60 per month per couple. Services are paid up front & get reimbursed by Careington. Misled into thinking 70% of services are reimbursed. Not true.
Paid $720 for the year, $615 in services, received $93 reimbursement check. Terrible customer service by Careington. Major issues with getting claims submitted.
Want boomer benefits to be aware of this terrible dental plan. Paid $1300 in plan fees & dental fees.
Only $93 in reimbursement? Very much a rip-off & scam.
Preferred solution: Apology
User's recommendation: Do not sign up for any dental plans using Aetna or Careington
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Took my money, promised coverage on 9/1...but not according to Medicare
- Friendly knowledgeable agent
- Not beginning coverage when promised
- Not putting me with the company selected
- Leaving me without coverage
Preferred solution: I would like to have insurance coverage beginining September 1, 2022. I would like this to be on my Medicare card, like the drug plan I enrolled myself.
User's recommendation: Do not trust these irresponsible callous grasping agents and talk to Medicare directly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Waiting for callback.
they did call back. It was probably my misunderstanding or I entered medications incorrectly. They were very professional and patient.
- Very helpful with initial enrollment
- Excellent web site
- Follow through lacks
- Slow on callbacks and explanations
Preferred solution: just an explanation of the price difference at this point
User's recommendation: Ill have one soon. up to this point I was satisfied
Saint Petersburg, Florida
Almost sold me terrible Plan!
User's recommendation: Do Not Buy ANY Medicare Advantage Plan
I CALL IT MEDICARE DIS-ADVANTAGE!!! Dont do it. A-B-GAP is the way to go.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richmond, Virginia
They will not refund charges for their mistake
- Be careful of these people
Preferred solution: Full refund
User's recommendation: Make sure they explain all options before you pay any charges
Hi Robert - We were surprised to see this review as our team made a collective effort to make sure this was resolved for you immediately after learning about the situation. Our team takes immense pride in having excellent communication with our clients.
When a situation like this arises, and we see a miscommunication has occurred, we look into every detail to determine what happened and how we can help. Though we never want to see a client unhappy with their experience with our team, we are pleased to see our managers' quick response to finding a resolution for you.
If there is anything else we can do, please call us at 817-249-****. Boomer Benefits
Disappointment with Customer Service availability
Preferred solution: Let the company propose a solution
User's recommendation: Their book "10 Costly Medicare Mistakes" is Great, but their customer service is not
Pissed also
- Good for sales and marketing
- Bad for customer service and clients who want service
Preferred solution: Deliver product or service ordered
User's recommendation: Try another company
I am considering which agent to use but this review is worthless. It sounds like it's just an angry person who won't be happy anywhere.
Just my 2 cents.
I'll read more reviews. Problem is very few happy people will review companies on this site.
Cannot communicate
- Used to have friendly
- Abrupt
Preferred solution: Let the company propose a solution
User's recommendation: no. don't.
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Very best people
- How reliable the customer service reps are for me
- Saved me hundreds each month
- Nicest group of people
User's recommendation: You will never regret choosing their team. Very best
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad Treatment of Employees
- Good for sales and marketing
- Bad for customer service and clients who want service
- Intimidating employees except for marketing
- Cheat on taking exams
Although the working conditions sound awful, this is not a review of the customer service but a review by a former employee who was apparently fired.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Coraopolis, Pennsylvania
Giving a thumbs up
User's recommendation: I have recommended MANY of my friends to them.
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If Brenda sees this please follow up. Medicare should've been able to give you a phone number for Aetna (Accendo is a sub group of Aetna and they have the same phone # per Medicare's website) then you could verify coverage directly through them.
If your bank account was drafted for the first premium you should have at least had coverage through Accendo until you could change to an Aetna policy if you wanted.
Boomers should've helped straightened things out but I hope you were able to. You can always switch to a different broker company.